• 01293 521 709
  • sales@world-wines.co.uk

Terms & Conditions

Please read these terms and conditions carefully before placing your order through the World Wines website and print and keep a copy of them for your future reference. Our website is subject to change from time to time, including the terns of use. By using this site you agree that you have read, understood and accepted all the terms outlined below. If you have any questions regarding our terms and conditions or require further information, please do not hesitate to contact us..


Unless the contrary is shown, prices on this site are:

  • Per case or per bottle (bt) as indicated
  • Exclusive of VAT and duty (when Duty Paid only Vat will be added)
  • Exclusive of delivery charges
  • Provisional and subject to our confirmation, upon acceptance of order

Duty and VAT

Wines are offered for sale under bond, but some are available duty paid. Those required for UK home use are subject to duty & VAT at the prevailing rates. Duty paid wines for export must be exported from the UK within 30 days of invoice if collected by the customer's shipper or 90 days of invoice if shipped by World Wines, or else UK VAT will be payable by the customer


Payment is due on invoice, and may be made by bank transfer, UK cheque (allow 5 working days for cheques to clear) and by debit/credit cards on our website/phone (We accept Amex cards). Approved trade accounts may be paid by 30 day post dated-cheque. Overdue sums carry interest from the date when payment becomes due at 5% per annum above the base rate of Barclays Bank plc from time to time. Until all sums due to us have been paid we shall be entitled to retain possession of any goods to which you would otherwise be entitled. If any payment is overdue we shall be entitled to suspend deliveries/collections/transfers

Title and Risk

We shall retain title to all goods (other than goods in your direct physical possession following delivery or collection and payment in full for those goods) sold by us until all the sums due from you in respect of any order have been paid. Risk in all goods shall pass to you as soon as we notify you that they are available and earmarked under your order. If goods within our ownership are held by any third party on your behalf you will upon our request instruct that third party to hold the goods to our order.


Any indication as to when wines will be available for delivery or collection is an estimate only and is not intended to be binding. We will notify you once wines are available and you must give at least 48 hours' notice before collection. National or international transport may be arranged by us as your agent at the rates of charge indicated. Our current storage charge will apply for all goods which have not been collected/delivered within three months of being available.

Acceptance of Delivery

You undertake to inspect all goods when collecting or immediately on delivery and to notify ourselves or the carrier forthwith of any shortage or damage or other deficiency. You will be deemed to have accepted the goods as satisfying your order three days after collection/delivery, and thereafter will not be entitled to reject wines for any reason.


If any payment is overdue for 14 days or the goods have not been collected within three months of being available, or there is an earlier indication from you that payment will not be made or the goods will not be collected, we shall be entitled to send written notice to the invoice address of our intention to deal with, sell or otherwise dispose of the goods and 7 days thereafter we shall be at liberty to do so unless payment in full is received or the goods are collected before the close of business on the seventh day. Any method of resale is entirely at our discretion. Upon resale you will receive a credit of 80% of the lower of the net proceeds of the resale and the price of our original sale to you. Any balance after the credit shall remain payable by you and shall continue to carry interest. The existence of this right does not affect any other remedies we would have.

Force Majeure

We shall not be liable for any failure to meet our obligations occasioned by circumstances beyond our reasonable control.


We undertake the proper safekeeping and storage of wines in our possession and will act in good faith when purchasing wine, but we will not be responsible for the state and condition of wines or whether the wine corresponds to the qualities which might be expected from its description. At our complete discretion, we will consider replacing the remainder of any case sold which is not drinkable.


The placing and accepting of oral orders shall form a contract on these terms, conditional upon our written confirmation of order which may be by the delivery of an invoice.

En Primeur Sales

In the unlikely event that we are unable to supply wines purchased on your behalf en primeur due to circumstances beyond our control, our liablilty will be limited to any monies paid to us.

Online Sales

As a multi-channel reseller, there is a slight risk that wines offered for sale online may be sold by telephone or email during the online ordering process. In the unlikely event that a wine ordered and paid for online is unavailable, we will immediately refund any payment made in respect of the wine. Our liability in this case will be limited to refunding any sums paid to us.


All our contracts are made under English Law and are subject to the exclusive jurisdiction of the English Courts.